Contact information

Store Support Information

RTIC study homepage is operated by Ellis Harley Apparel LLC.

Last updated: September 5, 2026

This notice brings the key information for this subject into one place.

Key topics

  • Business identity
  • Business hours
  • Returns and delivery questions

Business identity

Ellis Harley Apparel LLC operates the brand and online store at rticlife.it.com. The domain, support channel, and business details on this page are the official public contact points for this storefront.

Business hours

Our published support availability is Weekdays 9 AM to 5 PM. Messages received outside those hours are reviewed on the next business day, excluding public holidays.

Returns and delivery questions

Do not send returns before receiving approved instructions and confirming the address in our Return and Refund Policy. Shipping estimates, carrier details, and delivery costs are published in our Shipping Policy and at checkout.

Contact details

Email: support@rticlife.it.com
Phone: 773-807-5900
Business address: 16701 SW 72nd Ave, Palmetto Bay, Florida, 33157, United States

Order support

Please include the order number and a clear description of the question. For damaged, defective, incorrect, or missing items, include useful photos when available so the support team can review the order accurately.

How we respond

Contact support@rticlife.it.com or 773-807-5900. We use the information supplied only to identify the request, review the relevant order, and provide a response. Sensitive payment credentials should never be sent by email.