Shopping questions

How can I contact the store?

Email support@rticlife.it.com or call 773-807-5900. Support availability is Weekdays 9 AM to 5 PM.

How is the order fulfilled?

No third-party fulfillment partner

How can I track an order?

When tracking is available, the tracking details are sent to the email used at checkout after dispatch.

Is there a restocking fee?

No restocking fee is charged for eligible returns.

Who operates this store?

RTIC study homepage is operated by Ellis Harley Apparel LLC. The business address is 16701 SW 72nd Ave, Palmetto Bay, Florida, 33157, United States.

When will my order arrive?

Order processing normally takes 1–2 business days. Estimated delivery is 3–5 business days after processing.

Can I return an item?

Eligible items may be returned 30 days after delivery. Review the Refund Policy for all conditions before sending a return.